Privacy Policy

StarWeb Technology ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or engage our services.

Information We Collect

• Contact details (name, email address, phone number)
• Business information provided through enquiry forms
• Website usage data (via cookies and analytics tools)

Location Data

Our mobile application may collect and use your device’s location data to provide location-based services such as ride matching, navigation, and service optimization.

• Precise location (GPS)
• Approximate location (network-based)

Location data is used only to provide core app functionality and improve service accuracy. We do not sell your location data. It may be shared only when necessary to provide services (such as with drivers or map providers).

You may enable or disable location access at any time through your device settings.

Mobile App Data

• Phone number (for account identification and communication)
• Device information (for app performance and security)
• Payment-related information (processed securely via third-party providers such as Stripe or SenangPay)

How We Use Your Information

• To provide core app functionality such as ride booking, navigation, and matching services
• To communicate with users regarding bookings, support, and updates
• To process transactions and payments securely
• To improve app performance, security, and user experience

Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies in your browser settings if you prefer.

Data Sharing

We do not sell, rent, or trade your personal information. Data may be shared with trusted third-party service providers only when necessary to operate our services, such as payment gateways, mapping services, or service providers involved in fulfilling your request.

Data Security

We implement reasonable security measures to protect your personal information. However, no internet transmission is completely secure.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including legal, accounting, or reporting requirements.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page and the "Last Updated" date will be revised.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
starweb.my@gmail.com