Policy

Delivery Policy

Our services are delivered electronically. Once payment is successfully completed, your purchased service will typically be activated automatically.

• Most hosting accounts are activated within 5–15 minutes.
• In some cases, manual verification may be required.
• Manual activation may take up to 24 hours.

After activation, account details and login information will be sent to the email address provided during checkout.

If you do not receive your service within the expected timeframe, please contact our support team for assistance.

Refund Policy

We aim to provide reliable digital services to our customers. Due to the nature of digital products and instant service activation, all purchases are generally considered final once the service has been provisioned.

However, refund requests may be considered under the following circumstances:

• Duplicate payments or billing errors.
• Technical issues caused by our system that prevent the service from functioning.
• The purchased service was not delivered as described.

Refund requests must be submitted within 7 days from the purchase date. Each request will be reviewed individually and approved refunds will be issued to the original payment method used during checkout.

Refunds will not be granted in cases of service misuse, violation of our terms, or issues caused by third-party software or user configuration.